Privacy Policy

Help Equip LLC ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit nathannewberry.com (the "Site") or use any of our services, programs, or products (collectively, the "Services"). By using the Services, you agree to the collection and use of your information as described in this Policy.

1. Information We Collect

Information you provide directly

• Name, email address, phone number, and billing address
• Payment information (processed by our payment provider)
• Account credentials and profile information
• Communications you send to us
• Content you submit in coaching sessions, community discussions, surveys, or applications

Information collected automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on the Site, and referring website
• Cookies and similar tracking technologies (see Section 4)

Information from third parties

• Information from social media platforms when you interact with our pages or ads
• Analytics and advertising data from providers such as Google, Meta, and TikTok

2. How We Use Your Information

We use your information to:

• Provide and deliver the Services you purchase
• Process payments and manage subscriptions
• Communicate with you about your account, programs, and updates
• Send marketing emails, newsletters, and promotional materials (you can unsubscribe at any time)
• Improve our Services and develop new offerings
• Personalize your experience
• Comply with legal obligations and enforce our Terms
• Detect and prevent fraud or abuse

3. How We Share Your Information

• Service providers — payment processors (Stripe), CRM and email tools (GoHighLevel), community platform (Skool), analytics providers (Google Analytics), and similar vendors who help us operate the Services. These providers are contractually obligated to protect your information.
• Legal requirements — when required by law, court order, or government request, or to protect our rights, property, or safety, or that of others.
• Business transfers — in connection with a merger, acquisition, or sale of all or part of our business.
• With your consent — for any other purpose disclosed to you at the time of collection.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Site, remember your preferences, analyze traffic, and serve relevant ads. You can control cookies through your browser settings, but disabling them may affect the functionality of the Site.

We may use the following analytics and advertising tools:

• Google Analytics
• Meta Pixel (Facebook and Instagram)
• TikTok Pixel
• GoHighLevel tracking

5. Marketing Communications

By signing up for any of our Services or providing your email, you consent to receive marketing emails from us. You can unsubscribe at any time using the link at the bottom of any marketing email or by contacting us at [email protected].

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information ("right to be forgotten")
• Restrict or object to how we process your information
• Receive a copy of your information in a portable format
• Withdraw consent at any time

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt out of the sale or sharing of personal information. We do not sell personal information.

EU and UK Residents (GDPR)

If you are in the European Economic Area or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at [email protected].

7. Data Retention

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure. You acknowledge that you provide your information at your own risk and that we cannot guarantee absolute security.

9. Children's Privacy

Our Services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If you believe we have collected such information, please contact us so we can delete it.

10. International Data Transfers

We are based in the United States. If you access the Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. By using the Services, you consent to this transfer.

11. Third Party Links

The Site may contain links to third party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Material changes will be communicated by email or by a prominent notice on the Site.

13. Contact